Welcome to Hellenbrand Landscaping Warranty

Welcome to Hellenbrand Landscaping Warranty

WARRANTY INFORMATION

PLANT MATERIAL:
ALL TREES AND SHRUBS ARE GUARANTEED TO GROW IN A HEALTHY STATE FOR A PERIOD OF ONE YEAR. AZALEAS, RHODODENDRONS, HOLLY AND ROSES ARE WARRANTED UNTIL DECEMBER 31ST OF THE YEAR INSTALLED UNLESS OTHERWISE STIPULATED IN THIS WARRANTY, OR ON THE ORIGINAL PROPOSAL FOR SERVICES. SEED, SOD, GROUND- COVERS, PERENNIALS, AND PLANT MATERIAL PLANTED IN ABOVE GROUND CONTAINERS, ARE EXCLUDED FROM THIS WARRANTY. INSECT AND DISEASE PROBLEMS, NEGLECT FROM THE OWNER (I.E. IMPROPER WATERING OR FERTILIZING), AND DESTRUCTION FROM MOTHER NATURE WILL VOID THE WARRANTY ON THE PLANT MATERIAL IN QUESTION. PROPER WATERING, PEST CONTROL MANAGEMENT AND PROTECTION FROM THE WEATHER WILL KEEP PLANT MATERIAL IN HEALTHY FORM FOR THE LIFE OF THE PLANT, SO LONG AS THE PLANT MATERIAL IS IN A HEALTHY STATE AT THE TIME OF PLANTING. WE USE PLANT MATERIAL OF THE HIGHEST QUALITY TO ENSURE THAT THE LANDSCAPE YOU HAVE PURCHASED IS UP TO INDUSTRY STANDARDS WHEN PLANTED AT YOUR PROPERTY.

HARDSCAPING:
ITEMS FALLING INTO THIS CATEGORY INCLUDE EDGINGS, RETAINING WALLS, DRAINAGE, PAVER AND FLAGSTONE PATIOS, WALKWAYS DRIVEWAYS, AND WATER FEATURES. HELLENBRAND AND SONS SHALL GUARANTEE WORKMANSHIP ON THE PREVIOUS SERVICES FOR A PERIOD OF ONE YEAR. ALL MANUFACTURER'S WARRANTIES ON HARDSCAPE MATERIALS SHALL BE PASSED ON TO THE OWNER IF SUCH A WARRANTY SHOULD APPLY TO THE ITEM IN QUESTION. IF NO SUCH WARRANTY EXISTS, HELLENBRAND AND SONS CANNOT BE RESPONSIBLE FOR DEFECTIVE MATERIAL. DAMAGE TO HARDSCAPING DUE TO NATURAL SETTLING, UNDERGROUND SPRINGS, MECHANICAL DAMAGE, OR MOTHER NATURE SHALL BE EXCLUDED FROM THE WARRANTY.

OUTDOOR LIGHTING:
YOUR OUTDOOR LIGHTING SYSTEM IS WARRANTED FOR A PERIOD OF ONE YEAR AGAINST DEFECTS INCLUDING PARTS AND LABOR. DESTRUCTION FROM MOTHER NATURE AND MECHANICAL DAMAGE SHALL EXCLUDE THE ITEM IN QUESTION FROM THE WARRANTY. LIGHT BULBS ARE EXCLUDED FROM THE WARRANTY. IN THE EVENT A BULB SHOULD BURN OUT DURING THE FIRST YEAR, REPLACEMENT BULBS SHALL BE PROVIDED AT THE OWNER'S REQUEST. COST OF THE BULBS SHALL BE ADDED TO THE OWNER'S ACCOUNT. A YEARLY INSPECTION INVOLVING A SERVICE CHARGE IS NECESSARY TO KEEP THE MANUFACTURER'S WARRANTIES IN EFFECT AND TO ENSURE THAT THE SYSTEM IS OPERATING EFFICIENTLY. ALL WARRANTIES FROM THE MANUFACTURER SHALL BE PASSED ON TO THE OWNER IF SUCH WARRANTIES EXIST.

SPRINKLER SYSTEMS:
YOUR NEW SPRINKLER SYSTEM IS WARRANTED FOR A PERIOD OF ONE YEAR INCLUDING PARTS AND LABOR. IN ADDITION, THE MANUFACTURER SHALL WARRANTY ALL SYSTEM COMPONENTS FOR AN ADDITIONAL FOUR YEARS NOT INCLUDING LABOR . HELLENBRAND AND SONS MUST PERFORM THE INITIAL SPRING START-UP AND ANNUAL WINTERIZATION OF THE SYSTEM FOR THE MANUFACTURER'S WARRANTY TO STAY IN EFFECT DURING THE EXTENDED WARRANTY PERIOD. THIS WARRANTY DOES NOT COVER DAMAGE TO THE SYSTEM, OR RELATED COSTS ASSOCIATED WITH WATER LOSS CAUSED FROM MOTHER NATURE (I.E. FREEZE DAMAGE), UNFORESEEN SETTLING, UNFORESEEN SYSTEM DEFECTS, ROCK ENCOUNTER, OR DAMAGE TO THE SYSTEM CAUSED FROM MECHANICAL MEANS SUCH AS AUTOMOBILES, LAWN AND GARDEN EQUIPMENT, SNOWPLOWS, ETC. HELLENBRAND AND SONS IS NOT RESPONSIBLE FOR DAMAGE OR RELATED COSTS TO SIDEWALKS, DRIVEWAYS, STREETS, OR PATIO STRUCTURES CAUSED BY HORIZONTAL BORING, COSTS TO REPAIR DAMAGE TO THE SYSTEM RELATED TO THE INSTALLATION OF FENCING AFTER THE INITIAL INSTALLATION OF THE SYSTEM, OR THE COSTS RELATED TO ADJUSTING THE LAYOUT OF THE SYSTEM TO ACCOMMODATE THE NEW FENCING. HELLENBRAND AND SONS IS NOT RESPONSIBLE FOR DAMAGE TO THE SYSTEM CAUSED BY THE INSTALLATION OF HIDDEN DOG FENCES, LIGHTING WIRE, FRENCH DRAINS, UTILITIES OR SUMP PUMPS. THE PROPERTY OWNER SHALL ENSURE THAT HELLENBRAND AND SONS IS NOTIFIED OF THE LOCATION OF ALL OF THE PRECEDING ITEMS. PROPER MAINTENANCE AND INSTALLATION OF YOUR SYSTEM BY A QUALIFIED SERVICE COMPANY SHALL ENSURE THAT YOUR SYSTEM IS BEING PROPERLY MAINTAINED AND SERVICED THROUGHOUT THE LIFETIME OF THE SYSTEM.

GENERAL: PLEASE NOTIFY HELLENBRAND AND SONS OF ANY PROBLEMS REGARDING ANY PLANT MATERIAL, HARDSCAPING, OUTDOOR LIGHTING, AND SPRINKLER SYSTEMS AS SOON AS POSSIBLE TO ENSURE THE PROBLEM IS TAKEN CARE OF IN A TIMELY MANNER. Warranties may change depending on job installation or contract.